Most companies that call us arrive in the same week. Something got in, or very nearly did, and nobody in the building is sleeping. This page is not that phone call. It is the board you work down afterward, in order, so the week does not repeat.
If something is happening right now, do not shop. Open a case in the client portal or write to support@hacked.help and a person will pick it up. Emergency response is not sold through this checkout, and we are not going to pretend otherwise at two in the morning. When the dust settles, the board below is how you make sure there is no next time.
Read this part before you spend anything. The worst purchase a business makes after an incident is the one somebody sold them while they were frightened.
Hardening, so the route they used closes behind them. Detection, so the next attempt dies in minutes instead of surfacing in month four. Recovery, so a demand for payment has nothing standing behind it. Every line carries a published rate against something countable, and every line is run by a team rather than handed over as a console login and a wish of good luck.
You choose the lines. We install them, watch them, and answer for them.
This is not a hotline, a forensic investigation, an insurance claim, a breach notification service, or a legal opinion. Nothing on this page promises to undo what already happened, and no subscription bought at midnight changes what an intruder did last Tuesday.
If you need any of that today, say so in a case. You will get a straight answer about what Fortify 24x7 does and does not cover, before money changes hands.
Every control you select gets deployed against a real inventory, tuned so it does not drown your staff in prompts, and monitored by people whose job is to notice. Failures escalate to a human. Quantities follow the estate rather than a contract signed in a worse year.
Nothing more dramatic than that, and nothing less.
Order is not decoration. Detection bolted onto a machine that still runs whatever it is handed buys you a faster description of the same disaster.
The first move is not to hunt. It is to shrink what any process on your estate is permitted to do. Default-deny allowlisting means an unknown binary does not get a vote, whether it arrived last night or has been dormant since spring. Alongside it, a detection agent and an operations desk that treats behaviour, not filenames, as the signal.
Companies skip this step because it feels blunt. Blunt is the point. It is the only control on this page whose failure mode is a support ticket rather than an outage.
An invoice that looked right. A reset link at the end of a long day. A supplier thread that somebody else was already reading. Filtering catches the volume, training changes what your people do with the one that gets through, and both are cheaper than the hour after.
The same step covers the unglamorous half: knowing which devices exist, what they are running, how far behind they are, and which phone belongs to a person who left in March.
The demand is priced against your ability to refuse. A verified restore point held off the estate, behind separate credentials, is that ability in its entirety. Recovery testing replaces the assumption with a rehearsed number and paperwork to match, which happens to be the number your insurer and your board both ask about.
The second half of leverage is data they threaten to publish. Knowing what sensitive material exists, where it sits, and encrypting it in place removes most of that threat before anyone gets to make it.
Quantity means whatever you happen to own: endpoints, mailboxes, servers, tenants, company files. Tick off whichever lines the estate needs and the whole set resolves into a single monthly subscription when you check out.
Rates published · priced by the unit · charged a month ahead
Remove execution from anything unapproved, then put a staffed desk behind what remains.
Harden the inbox and the people reading it, then get honest about what devices you own.
Hold a restore point they cannot reach, prove it works, and shrink what is worth stealing.
Short by design, and it finishes with a service nobody on your payroll has to keep in mind. Any safeguard that survives only while somebody remembers it is already leaking.
Stripe collects the money and your card talks only to Stripe, never to anything we run. Your tenant is stood up and a provisioning engineer picks it up, generally before the working day is out.
Installers and platform authorizations arrive by email. Allowlisting starts in learning mode so it maps what your business genuinely runs before anything is denied, and the first full backup pass is scheduled around your bandwidth rather than against it.
Detections, failed jobs, and elevation requests land with our operations team. Your portal holds the subscription, the installers, and every case you have open with us. You are welcome to watch. You are not required to.
Heads up: card statements show FORTIFY 24X7 - Hacked.Help is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.